Our TECH CARE services

B.TECH offers a comprehensive range of services for your electronic devices.

TECH INSTALLATION & MAINTENANCE

TECH CARE is founded to provide you with peace of mind, we provide you with your group of TECH services that allows you to plug and play your TECH devices. From TV setup, mobile and laptop initial setup, software licensing, entertainment platforms subscriptions, and anti-scratch coating to home installation for air conditions and B.TECH’s large-appliance brands.

TV Set Up Services

We offer you our screen installation services and wall mounting when purchasing a new screen, regardless of its type.

Additionally, upon your request, we can update the TV screen's applications and adjust the internal receiver.

Available in all Cairo, Giza, Alexandria, Sahel, and El Gouna branches.

Mobile phone setup and protection

When you buy a new mobile phone from any of our branches, you can enjoy various services such as :

  • Preparing the mobile phone with the latest settings, programs, and applications.
  • Data transfer service from your old mobile phone to the new one.
  • Mobile phone protection service against scratches and accidental damage.
  • Data recovery service for accidentally deleted data.

Available in selected branches: Mega Tagamo, Tagamo 7 Stars, CFC Mall, Open Air Mall Madinaty, Makram Ebid, Roxy Qubbah St., Shobra, Mega Maadi, Uni Mall Al Obour, Mall of October, Mall of Egypt, and Mega Sidi Gaber.

Laptop setup and protection

When you buy a new Laptop from any of our branches, you can enjoy various services such as:

  • Preparing the Laptop with the latest settings, programs, and applications.
  • Data transfer service from your device to the new one.
  • Laptop Check up & Ram/Hard Desk Upgrade.
  • Device Protection Against accidental or damages.

Available in selected branches: Mega Tagamo, Tagamo 7 Stars, CFC Mall, Open Air Mall Madinaty, Makram Ebid, Roxy Qubbah St., Shobra, Mega Maadi, Uni Mall Al Obour, Mall of October, Mall of Egypt, and Mega Sidi Gaber.

TECH PROTECTION

Your devices are in safe hands, with our Extended and Accidental warranty worry free services, we extend you products warranty for your peace of mind, and we protect your devices against accidental damages to your devices.

Basic Warranty

This service covers devices with international warranty, by activate the warranty conditions in Egypt for one year.

Extended Warranty

Additional warranty period for the products that can be purchased for one or two years.

Accidental Protection

This covers any defects or damages resulting from unintended accidents and can be purchased for one year.

Available in all branches.

TECH REPAIR

With our highly efficient and expert team, we provide premium device repair services. Whether it's mobile phones or laptops, we have you covered.

With the TECH CARE team, you can have any type of mobile phone or laptop repaired within a maximum of 48 hours of maintenance, depending on the specific type of malfunction.

Available in selected branches: Mega Tagamo, Tagamo 7 Stars, CFC Mall, Open Air Mall Madinaty, Makram Ebid, Roxy Qubbah St., Shobra, Mega Maadi, Uni Mall Al Obour, Mall of October, Mall of Egypt, and Mega Sidi Gaber.

TECH BUY-BACK

If you're bored with your old device and need a new one at a low cost, we will replace it for you.

Replace your mobile with a brand new one

This service will be available soon in selected branches: CFC Mall, City Stars Mall, Mall of Arabia, Mega Maadi, and Oraby.

TECH SERVICES

Periodic as well as preventive, pre-warranty expiration maintenance for air conditioners and large home appliances.

Washers, dryers, and dishwashers

Measurement of electricity and water pressure, cleaning filters, pumps, internal & external ring, water pathways, and remove the residue from detergent deposits. Additional to, balancing adjustment & testing all functions.

Water coolers

Measurement of electricity, cleaning coils & internal water tank to ensure no internal water leakage inside. Additional to device testing to ensure its operation’s efficiency.

Hobs, ovens, and hoods

Testing and cleaning burners, adjusting their levels, testing all mechanical and electrical functions and ensuring the safe operation of the device, and examining the hoods' filters.

AC Maintenance Service

 

  • Measuring AC efficiency
  • Cleaning the indoor and outdoor units.
  • Cleaning and sanitizing the filters.
  • Freon’s Measuring.

Available in all branches.